WEB BASED EMPLOYEE SELF SERVICE

What is Employee Self Service?

Employee Self Service is a combination of technology and organizational change that enables users to interact directly with their human resource data to inquire, review and act upon transactions in the workplace. Employee Self Service promises a "paperless" office, because employees and managers conduct basic transactions via computer that were formerly completed on paper forms and then processed by HR staff.

Employee Self Service also provides employees to access their personal records and their payroll details. They are also can change their own address, contact details and next of kind personally. Moreover, employee Self Service ability to make them to apply for their leave and have that application directed to the employee's manager for consideration. Some applications enable employees to change their bank account details and provide details of payslips, both current and historical.

Recently, a second wave of Employee Self Service shifted the focus from these purely efficiency based applications towards empowering employees and managers to take more responsibility for their jobs and development. Career planning, skills profiles, learning, objective settings, appraisals and more and more analytics are increasingly popular ESS applications.

From these application its gives more benefits in any company because they have variety of ways. With Employee Self Service, they can more efficiency to collecting employee’s details and distributing payroll related details to employees. HR also may choose to give employees the ability to view and update information. . The ability to update information is dependent upon two factors weather if the information is the employee's own personal information or employee’s given management rights. Otherwise, the employee will have the ability to view the data only. Additionally, managers can be granted the right to view and update information about their employees and to perform manager-specific tasks.

If a company chooses to open access via the Internet, employees can access self-service from anywhere in the world by using a computer, a browser and a phone line connection to the Internet. Companies with employees geographically dispersed in one country or in many countries find this to be an economical way to communicate with their employees. Typically, these companies use a "firewall" to prevent intruders from accessing the rest of the computer network. So, it helps the HR team is free to focus on issues of strategic importance for the company.

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References:

1. http://www.hrrevolution.com/Articles/ESS/
2. http://searchcrm.techtarget.com/definition/Web-self-service
3. http://en.wikipedia.org/wiki/Employee_self-service_(web-based_application)
4. Flowers,L.A.,Tudor,T.R., &Trumble , R.R.(1997)Computer assisted performance appraisal system.Journal of compencsation and benefits.